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Effective on March 15, 2010
Infuzer.com, LLC. ("Infuzer", "we" or "us") is committed to providing a trustworthy, reliable and secure service to its users. Any information obtained by Infuzer from users registering with Infuzer from the website www.infuzer.com, will only be held and processed by Infuzer in accordance with the terms set out in this privacy policy. As far as is practicable we will operate on a permission-based "opt-in" model to ensure you only receive anticipated, relevant information from us at any time.
Infuzer.com, LLC. abides by the principles set forth in the Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union. Infuzer.com is a licensee of the TRUSTe Privacy Program. TRUSTe is an organization whose mission is to build users’ trust and confidence in the Internet by promoting the use of fair information practices. The TRUSTe program covers only information that is collected through this Web site, and does not cover information that may be collected through software downloaded from the site. Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this statement, you should
first contact us via PrivacyManager@Infuzer.com. If you do not receive
acknowledgment of your inquiry or your inquiry has not been satisfactorily
addressed, you
should then contact TRUSTe http://www.truste.org/consumers/watchdog_complaint.php.
TRUSTe will then serve as a liaison with the Web site to resolve your
concerns.
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A word about permission-based "opt-in" marketing
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At Infuzer we recognize that the collection of personal information is a hotly contested issue, open to abuse from both known and unknown sources. While most Web sites ask you to "opt-out" of further communications from them (meaning you specifically need to take action to prevent being contacted) at Infuzer we will only contact you if you have already given us permission to do so, or "opted in".
Infuzer does not share, sell, rent, or trade Personally Identifiable Information (PII) with third parties for their promotional purposes.
Although we will attempt to only use your personal information for the purposes that you have expressly agreed to by "opting-in", there may be times when we will need to contact you without your consent in order to provide you with a full service to use Infuzer. As far as possible, we have set out such circumstances in this privacy policy. For example, one exception to this will be when Infuzer confirms your user registration and welcomes you to the Infuzer service; other exceptions are set out in the section below headed "What will Infuzer do with all of this information?".
We may share your personal information with our partners who provide partner Web sites and/or content for use with Infuzer. This information is provided to our partners in the form of aggregate numbers to show usage, with email address being the only identifiable information. Our partners are then able to provide you with information and updates for their services. Our partners can be located potentially anywhere in the world and therefore your personal information may need to be transferred to partners in countries which have different data protection laws. You should note that Infuzer is not responsible for the privacy policies or the content of our partner sites. You should check the privacy policies and terms and conditions of use of such sites before using or providing any of your personal information to such sites. By registering for Infuzer, you consent, if you opt-in, to us using your personal information in this way. If you do not opt-in, only aggregate information will be shared with partners and your email address will not be provided to partners.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
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When will Infuzer collect information?
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1. During Registration:
After clicking on an Infuzer link for the first time, whether it's on the Web site of a partner of Infuzer or attached to an email from a friend who may have forwarded certain information or content in respect of Infuzer to you, you will receive a prompt to register and download the Infuzer software.
What information
You will be asked to create a username in the form of your email address and submit your first name. (We will also ask you at this point whether you wish to "opt-in" to receive relevant e-mails from either us or our partners in the future with respect to Infuzer, and related products and services provided by Infuzer and/or our partners.)
Why?
Infuzer needs to hold and use this information to verify your identity in order to provide you with the complete Infuzer service.
We ask for you to create a username based on your email address so that we may correctly identify you as the owner of an Infuzer account, so that confirmation emails for changes to your profile information, announcement s for material changes to the service and nomination and status change emails associated with the Personal Assistant feature can be delivered.
We ask for you to choose a password to protect your account from unauthorized use and ask that you do not share or distribute this information to others.
We ask for your first name so that we can address you informally on our Web site rather than by your email address
How?
We collect this information via a Web-based form after you select "Register and Download" from the Infuzer download page or from selecting "Create Account" from the "My Infuzer" log in page.
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2. Whenever you infuze an event to your electronic calendar :
Infuzer is a click and confirm service which allows event information to be added to your desktop calendaring application. This means that whenever you see an Infuzer-enabled event on the Web site of one of our partners, all you need to do is click on it and it will be transferred to your chosen electronic calendar. This process is quick and easy to you, the user, but behind the scenes an elegant system is at work and in order to complete its task, it will be party to certain information.
What information?
Whenever you transfer an event to your calendar, the following information is passed through our servers: the originating Web site’s partner ID, the time and date at which the transfer takes place and the event details (i.e. time, date, title, memo field).
Why?
Infuzer works by taking a simple, Infuzer-specific, hyperlink from the partner Web site (or from an email) and converting it into a file format recognizable to the Infuzer software installed on your machine during registration. In order to dynamically create the required event file, it needs these pieces of information.
How?
The information is collected as soon as you click on an Infuzer icon on a partner Web site, Infuzer email attachment, or some other source. In order for this information to be collected, you will of course need to be connected to the Internet:
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3. When you use the infuzer.com Web site?
Like most Web sites, Infuzer uses cookies to help personalize your
user experience.
What information?
The information collected through using cookies is particular to you,
but contains no recognizable personal information already submitted to
Infuzer.
Why?
A cookie is simply a piece of text resident on your computer containing information that will allow you to bypass tasks such as the login process when you come to Infuzer, this cookie also confirms whether the Infuzer program is installed on your computer to allow the delivery of event information through your browser. It will also allow us to better understand how people like you are using the site, which will ultimately mean a better experience for you.
How?
The information is collected in a "conventional" manner and is kept alongside any other cookies you may have collected from other sites on the Internet.
Like most standard Web site servers we use log files. This includes browser type, Internet service provider (ISP), platform type, date/time stamp, this helps us administer the site and keep track of the number of users. IP addresses are not tied back to your personally identifiable information.
What will Infuzer do with all of this information?
The information collected by Infuzer is required simply to allow the service to function and to allow us and/or our partners to keep you informed of any other matters which we believe may interest you, should you choose to "opt-in". As mentioned earlier in this privacy policy we strongly advocate "opt-in" (as opposed to "opt-out") methods. Neither we, nor our partners, will use your personal information to contact you by email without your having "opted in".
If you’ve chosen to opt-in, you may opt-out at any time by changing your selection located in the “Account Details” section of the website.
Of course, the nature of the service means that we will need to send you certain information, namely the events you have chosen to "infuze" to your calendar and updates and information related to your chosen events. We may also notify you from time to time of other information such as product upgrades, which we believe will allow you to best use the Infuzer product. We see this as an expected, anticipated facet of the service itself which you will have consented to us providing by registering and accepting our terms and conditions.
What information will the Infuzer "client application" use?
The Infuzer "client application" is the small piece of software required to interpret Infuzer-enabled events and insert them into your electronic calendar. It can be thought of as a "fuzelet" processor and as such can be party to any or all of the information mentioned in this privacy policy and as such is bound to its terms.
Your personal information can be updated via “My Account” at www.infuzer.com.
This update is automatic and can be viewed immediately.
Aggregated information
From time to time Infuzer may use the information it collects to produce useful "aggregated" information about how the service is being used to inform both ourselves and our Web site partners. Importantly this aggregated information does not identify individuals, so any information we have collected about you will not be available through this method of data capture. This shared aggregate information will not contain personally identifiable information, however; if the user opts in during the registration process aggregate information collected on www.infuzer.com may contain the user’s email address and may be shared with licensed content providers.
Will you be able to see into my personal calendar?
One issue we believe will concern many users of Infuzer is the level of intrusion into your personal calendar and whether or not Infuzer will be able to see the information for non-Infuzer events.
The simple answer is "no". Infuzer is a primarily a tool for getting information from Web site to calendar and does not concern itself with non-Infuzer data resident in your calendar. In order to function properly, our servers will have a record of only the events you have "infuzed", which is necessary to process updates to these events should they change.
Security
Infuzer places great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of user data under our control. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized personnel have access to user information. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.
If at any time Infuzer sells all or part of its business to a third party, the personal data that you have submitted to Infuzer may be acquired by such a purchaser. You agree that Infuzer may transfer your personal data to any such purchaser of the business as an asset, and that the purchaser will be entitled to use your data in the same way as Infuzer would under the terms of this privacy policy and will in turn be entitled to transfer your personal data to any third party purchasing from them. Please see “Updates to this policy” below for additional information.
Changing, Modifying and Deleting your Account Information
At any time if your personally identifiable information changes, or if you wish to modify your password, you may change, correct and update this information by logging into your account and clicking on the "Account Details" page.
If you no longer desire our service and wish for your personally identifiable information to be deleted from our records, you may either email your request to remove@infuzer.com or mail your request to the address provided below and we will remove your information within 30 days of receiving the request.
Testimonials
If you submit a testimonial to us about how the Site or the Infuzer product has worked for you, such testimonial will be deemed not to be confidential or secret, and may be used by us in any manner. By submitting or sending a testimonial to us, you: (i) represent and warrant that the testimonial is original to you, that no other party has any rights thereto, and that any "moral rights" in such testimonial have been waived, and (ii) you grant us a royalty-free, unrestricted, worldwide, perpetual, irrevocable, non-exclusive and fully transferable, assignable and sub-licensable right and license to use, reproduce, publish, distribute, display, translate, summarize, modify and adapt such testimonial (in whole or part) and/or to incorporate it in other works in any form, media, or technology now known or later developed, in our sole discretion, with or without your name. Requests in writing or through email to remove@infuzer.com requesting that we remove or hide your personally identifiable information contained in your published testimonial will be honored within 30 days of receiving the request.
Questions?
If any of this privacy policy is unclear please email support@infuzer.com with
your query and we will be pleased to clarify any of the points mentioned.
Mailing Address:
Infuzer.com, LLC.
1300 South Grove Ave. Suite 204
Barrington, IL 60010
Updates to this policy
We will be constantly reviewing our privacy policy as and when new features are added to the Infuzer service. Clients will be notified of a material change in the privacy statement by posting a prominent notice on the homepage and other pages deemed appropriate 30 days prior to the new use of the user’s information or by emailing all clients and notifying them of the material change.
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